Privacy Policy of Momentum
Welcome to Momentum Trading Hub, a product of Laerm Media UG (Haftungsbeschränkt) (Laerm Media, Momentum). At Momentum, we are committed to protecting our users' data. This Privacy Policy describes the types of personal data we collect, how we use it and the measures we take to protect your data in accordance with the German implementation of the General Data Protection Regulation (GDPR, in German: Datenschutz-Grundverordnung, DSGVO).
Our web application, Momentum Trading Hub, is designed for the detailed analysis of your trading behaviour based on data we receive via the read-only API of your exchange or via your manual entry. In providing these services, we collect and process personal data exclusively for the purposes stated in this policy.
We strive to maintain the trust of our users by handling personal data with the utmost care and in accordance with the requirements of the GDPR.
Scope of This Policy
This Privacy Policy applies to all personal data collected via our web application Momentum and all associated services. It is important to read this policy in full in order to understand what data we collect, how we use it and what rights you have with regard to your personal data.
Data Collection at Momentum Trading Hub
At Laerm Media, we collect information that is essential for providing and improving our services. When collecting data, we pay attention to the protection of your data and ensure that only the necessary data is collected. Here is an overview of the types of data we collect and the methods we use to collect this information:
Types of Data Collected
Personal information: This includes data by which you can be personally identified, such as your name, e-mail address and contact details. We only collect this data if you provide it to us voluntarily, e.g. when you register for an account, contact us directly or apply for an affiliate program.
Usage data: We collect information about how you interact with our services. This includes the pages you visit, the time you spend on those pages and the features you use. Usage data helps us understand user behaviour and improve our web application.
Technical data: Technical data includes your IP address, browser type and version, operating system and device type. This data is collected automatically when you use our service and helps us ensure the technical compatibility of our services and improve security.
Methods of Data Collection
Direct collection: When you sign up for our service, fill in forms or get in touch with our customer support, you provide us directly with the personal data we collect.
Automated technologies: As you navigate through and interact with our web application, we use automatic data collection technologies to collect certain information about your devices, browsing actions and patterns.
Cookies and tracking: Our web application uses cookies and similar tracking technologies to track activity on our service and store certain information. Cookies help us improve your experience by remembering your preferences and enabling personalized features. More detailed information can be found in our Cookie Policy.
How and Why We Use Your Data
At Momentum Trading Hub, the data we collect serves specific purposes aimed at providing and improving our services, ensuring security and complying with legal obligations:
- To provide and manage our services: Operation of the web application, account management, support and communication (incl. important updates).
- To improve the web application: Analysis of usage data to identify trends, needs and potential for optimization.
- For security purposes: Monitoring and prevention of fraudulent activities, unauthorized access and other security threats; identity verification where applicable.
- To comply with legal obligations: Compliance with legal requirements and responding to lawful requests from authorities; asserting/defending against claims.
- For marketing and communication: With your consent, we inform you about promotions, events and news regarding products/services. You may withdraw your consent at any time.
Your Consent and Your Choices
Your privacy comes first. You can withdraw any consent you have given at any time and manage your preferences – in particular regarding marketing.
Data Retention
We only retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements. Criteria include, among others, the nature/sensitivity of the data, the risk of unauthorized use/disclosure, the purposes of the processing and legal requirements.
Your Rights Under the GDPR
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint
Exercising Your Rights
If you wish to exercise any of these rights, please contact us using the details below. We generally respond to requests within one month; statutory restrictions remain reserved.
Our Commitment to Data Security
- Encryption: Strong encryption in transit and at rest.
- Access control: Strictly limited access for authorized persons subject to confidentiality obligations.
- Regular security audits: Internal and external audits to identify and remediate vulnerabilities.
- Incident response plan: Procedures for notifying affected persons and mitigating impact.
- Data minimization and retention: Collection of only the necessary data and limited retention periods.
Your Role in Data Security
Use strong passwords, keep your login credentials confidential and be alert to phishing attempts.
Updates to Our Privacy Policy
This policy may be updated to reflect changes in our practices or legal requirements. In the event of material changes, we will inform you via the web application or, for example, by e-mail.
Contact
Your privacy concerns are important to us. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
E-mail: support@momentum-trading.io
Postal address:
Laerm Media UG (Haftungsbeschränkt)
Pottbrink 7
37632 Eimen
Germany